🇬🇧 NOBLE SERENE – Shipping & Delivery Policy

Last updated: 08/10/2025

1. Introduction

This Shipping & Delivery Policy outlines how Noble Serene processes, ships, and delivers your orders worldwide.

2. Processing Time

Orders are processed within 1–3 business days after payment confirmation (excluding weekends and public holidays).
You will receive a confirmation email with your order details and tracking number once dispatched.

3. Shipping Methods and Costs

We offer several delivery options depending on your location.
Shipping costs are calculated at checkout and displayed before payment.

4. Estimated Delivery Times

• United Kingdom: 2–5 business days

• European Union: 5–10 business days

• International: 7–21 business days

Delivery times are estimates and may vary due to customs or courier delays.

5. Tracking

Most orders include tracking. Tracking information will be provided once your order has been shipped.

6. Customs, Duties, and Taxes

For international orders, customs duties or import taxes may apply. Customers are responsible for these charges as per their local regulations.

7. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address or failure to collect, we may charge re-shipping fees.

8. Damaged or Missing Items

If your package arrives damaged or missing items, contact us within 7 days with your order number and photos of the issue.

9. Contact Us

For questions regarding shipping or delivery, please contact:
📧 support@nobleserene.com